Came in on short notice needing a minor fix.
The mechanic educated me so I'll be able to do this myself the next time.
I live a lot closer to the Cottonwood Trek store, but much prefer the vibe of Hyland. Hyland incidentally was my go-to as a Schwinn shop as a kid.
They did a great job of fixing and tuning up some bikes that hadn't been ridden for years. They also understood that I wanted to stay with my old bikes even though the extent of the repairs could have bought me a new bike. They didn't pressure me at all into just getting something new. I totally appreciated that.
Very friendly and helpful staff. Made the shopping experience super nice . They genuinely care about setting you up with the right bike and accessories .
Tom was very informative and helpful when trying to find us what we needed. He went out of his way to get me different colored helmets to try and really heard us and helped us find what we needed. We stayed within budget and he was never pushy about selling us additional equipment or excessive accessories we didn’t need. Of all the bike shops we’d visited these were the most fair priced bikes by far and the variety available was great.
I am not a bicycle person and I really appreciated the salesperson who helped me. He was understanding, knowledgeable and helpful. I would recommend Hyland Cycle to anyone.