Brought in my wife's 30 year old cannondale. The team was able to get it back to like new condition for very little cost compared to what a new one would cost. Amazing team and great knowledge people who helped me get this bike back up and running for another 30 years.
I brought in an old bike for a rear shock rebuild. The mechanic told me they would take a look and see what they saw, but that it was possible it wouldn't be worth it to rebuild the shock because they wouldn't be able to source replacement parts beyond the o-rings.
I appreciated their honesty, and when it was taken apart it looked like it wasn't worth it to them to rebuild. So instead of taking my money for a repair they didn't think would be a good solution or pressuring me into buying a new bike, they re-assembled my bike, cleaned, and gave it to me for no charge. The integrity and honesty they showed are greatly appreciated.
These guys do an awesome job, I bring them in allot of wheels to dish out and they have been doing an amazing job with them. I highly recommend them and I have sent in a few friends for the same things. All of them are super nice and helpful with everything
Always love supporting local bike shops especially when the service is this good. I’ve bought a couple things here over the past half year and every time, everyone has been super caring and helpful. I bought a dropper yesterday and Hayden (I believe that was his name) took the time to make sure I had the right parts and ran me through my options. Love what you guys do!
Had exactly the item I was searching for and customer service was excellent with phone discussion prior to purchase online as well as followup on packaging/shipping timing.
Bike arrived well packed and mostly assembled - almost ready to ride.
The staff was super helpful in assisting me with my decision. Knowledgeable. Service was also very timely. Would definitely return for future bike services/purchases.
Everyone at the shop was so kind and patient with me. They went above and beyond to help me figure out a component upgrade that would suit my needs. The good vibes played 100% into me buying from them.
Loved how my advisor went over my bike with me and gave explanations and recommendations. The bike looked amazing when I picked it up after the tune, I couldn’t believe it was mine. Employees are so great - Sarah and Caleb.