First time in the store and I had a great experience! Multiple people greeted me when I walked in. When they saw I just needed a quick tire fix, they were able to get it done for me right away versus me needing to come back.
I've had nothing but good experiences when visiting Hyland Cyclery for my biking needs. This most recent visit really stands out for the exceptional service I received. I brought my bike in for a tune-up and was fully prepared to fork over the money for a Level III package because it had been years since doing a tune up. Hayden checked the bike out and mentioned i would likely only need a Level II, which saved me a lot of money. I really appreciate the honesty and transparency. Thanks for all you guys do
One of the nicest people I've met in a shop. The mechanic (Caleb) walked out and helped me understand how to bleed my brakes in depth and he was very nice.