Loved how my advisor went over my bike with me and gave explanations and recommendations. The bike looked amazing when I picked it up after the tune, I couldn’t believe it was mine. Employees are so great - Sarah and Caleb.
Hyland did an amazing job assessing my son's bike when we dropped it off. They were clear about what repairs needed to be done and explained everything clearly. The estimate was spot on and there were no extra add ons. Caleb did a great job.
Tom was exceptional. He helped me evaluate, build, and worked with me every step of the purchase. I ordered my bike and it was custom built and delivered in just over a week. The entire team, Caleb, Sarah, etc was as excited about “new bike day” as much as I was and helped me with the finishing touches - filll my burrito bag, make sure I had all of the right tools to ride endlessly on my bike! The shop also has an exceptional care plan included. My husband is shifting all of his maintenance and gear needs to Hyland because the team was so amazing to work with!
Great service at reasonable prices and very personal concern and care for my bikes. Everyone on the staff clearly wants to optimize the biking experience for the people who come into the shop.
The staff is always friendly and helpful when I come in. Always willing to help and make sure that my needs are met. I will definitely come back for my biking needs.
Sara was very helpful and great to work with, Steve also worked late to make sure that my Daughter had Her bike ready for Her birthday. You guys are great, thank you