Matt was knowledgeable about e-bikes and bike racks. He helped ensure I made a decision that met my expectations and preferences. He followed up the sale with information and encouraged checking back with him or any of the sale associates as needed
Dax was incredible from a customer service perspective, helping us to select the bikes that we are looking for. He was patient, kind, and attentive through the whole process. Can not recommend enough
I honestly had no idea what I wanted or what to look for at all when I walk in the shop. The employees really took there time so I could make the correct decision on the right bike for me. i decided to get the Fuel EX 8 GX AXS T-Type Gen 6. I haven't gone a day without riding it sense i got it. my wife told me to take a day off. So for everyone that works there i would say they are more than helpful. ill be back in for ski season defiantly.
The service team is great. They truly care! I just took my MTB in for a tube and I’m very happy with the service. Very knowledgeable and don’t try to upsell you on things you don’t need. Highly recommend their group!
Great employees. very helpful, i was able to rent a pretty dialed bike for the weekend. The store has prretty much everything you could need if you forget something or have to fly in and can't take a bunch of stuff with you. I will use them again for sure.
Took my 2014 5.9 Madone in for service. It had a creak that was driving me crazy.
Didn't think it was the bottom bracket but they replaced it and the creak is gone. They even replaced the back wheel brake pads and now I can actually stop. Amazing!
Always love the service I get from the shop.
Be a loyal customer and get treated right by this crew.
Thanks IMT!