We were greeted at the door by a tech. She understood what we were asking for a "cup holder" for a kid's bike. There was one available; we left reassured that if it didn't work we could return it. It worked!
I had a problem with the tire on my bike and thought it was going to require a new tube and maybe a new tire. The staff looked at the tire and discovered the problem was a very simple one and only required adjusting the air pressure and reseating the tire. They took care of this very quickly and professionally saving me the cost and time I would have been out otherwise. They did a great job. I would go back for any needs in the future and recommend them without hesitation.
Loved how I could bring in my bike and someone was willing to look at it for me. Provide a detailed explanation of what’s was going on with the bike. Quoted the repair and gave me a timeline on when it would be finished. It was a great experience
One of my friends decided to gift me a bicycle for my birthday and we picked it up at this location the bike was a trek bicycle and it had all the bells and whistles it was the perfect birthday present the people who helped us were excellent friendly cheerful and very well informed.
Technicians (Jake) are very knowledgeable and helpful. Although one improvement besides helping us determine the right bike would be making sure the customer also buys the tools w air cartridges to fix a flat tire when 8 miles out on a trail.
Employees are always friendly and very thorough in repairs and answering questions. I have used them for years and they have always been helpful and friendly.
The people in the store were very helpful, and they had the wagon assembled quickly.
The wagon for pets has worked very good, we have taken it out twice.