Initial service was quick. When I came to pick up, I needed something else done to the bike, and they were able to get that done in less than ten minutes.
The staff were super friendly, knew the products well and provided great mechanical support. I did not have an appointment but Braxton was able to make immediate repairs to my road bike when I dropped by and the costs were very affordable. This was my second great experience with this shop.
I bought my bike from the Meridian store because the employee helping me was very knowledgeable and helpful. I found the same excellent employee traits when I took my bike in six months later for service.
Walked in, immediately approached by team member to help me with my bike I was frustrated over. Service was quick and done correctly, no pushing, up front and honest with what I was looking for, made suggestions and gave me few options to choose according to my budget. It was a nice and smooth visit to the store.
I went there with a flat tire. The service guy acknowledged me right away and was able to fix the tire with a new tube and within about 10 minutes I was out of there.
Braxton did a great job working with us to get the right trike and the additional items needed.
He was great to work with to adjust the trike to fit.
Thank you
Terry
Sabrina was great. After reviewing my needs, she helped me select the perfect bike. I interacted with several other team members - super knowledgeable and helpful!
Best bike maintenance team in the valley. I bought an Orbea somewhere else about eight years ago and a couple years after that had it modified and ever since then I’ve had trouble with it and have been to several shops in the valley, but your team was the only one that could dial it in. And you’ve been able to keep it dialed in. Extremely satisfied customer.
Knowledgeable staff! Stories is somewhat small, decent variety. I bought some shoes for mountain biking, and just tried them out yesterday, they worked great!