After a bad performance with our last PCO, IFC came in and has done a fantastic job for our facility. From the service technician to the folks up top, we have had nothing but positive experiences with IFC.
Knowledgeable, service-oriented technicians that provide information about their observations and also provide recommendations when we find pest issues ourselves.
This company is very knowledgeable and helpful with any questions or concerns we may have.They are very dependable and show up when they are scheduled.
We enjoy the people at IFC the most. All the way from top leadership such as Chris Mueller, to middle management like Rod Minden, to our Technician Mike Huerter. We still have a lot of opportunity to grow our relationship with the IFC team, but in our first year they have been very good to work with.
They are very knowledgeable of their jobs and always willing to answer any questions I have and give us suggestions on possible changes we may need to make.
Our pest control program is well written and followed. Our questions and concerns have all been address. We feel like we are the #1 client for IFC. Great job!
It is all about the service tech. John York, who services our facility is the best. We recently got John back after the younger service tech quit and we were thrilled. John is very thorough, communicates well and is dependable. He cares about his job and his customers. He makes time to stop in before audits to make sure all traps are in place after we clean. He always checks back in after audits to find out how IFC did and to see if there were any concerns. He takes his job seriously and helps to make us better. The younger workforce today, could learn from a great mentor like John. I'm sure that he doesn't get paid enough for the time and hours he puts in. No one wants to work these days, I hope that IFC realizes what a great employee they have and will reward him for what he deserves.
[NAME REMOVED]
Manildra Milling Corporation
Hamburg, IA
We are happy to have our previous PCO back after several months. John is very diligent in taking care of our Pest Control needs. He reports what he finds and lets us know if he has concerns that we might want to address. Prior to audits, he makes sure that all the traps are clean and that everything for Pest Control is up to date. We appreciate what he does for us.