Imagine Arts Academy of St. Louis
127 Reviews
Recent Reviews:
May 19, 2025
Wilka Vincent
April 11, 2025
L.A.
July 13, 2024
K.H.
July 11, 2024
Allison Hungate Wood
June 16, 2024
Stacie Weffelmeyer
June 7, 2024
K.O.K.
June 6, 2024
Linda Spahic
May 6, 2024
Nicole Bierman
April 19, 2024
Kristi Sherrill
September 19, 2023
Tonya Farr
January 23, 2023
Tiffany Halkitis
It was great working with Imagine Arts Academy. I love the concept of bringing hands-on art to kids and making it part of a great party wherever you want to host it. The kids absolutely loved the activity as well as the cotton candy. We enjoyed our instructor(s) and all of the add-ons that I wasn't expecting were perfect, such as the "birthday card" that all the kids decorate and sign, and the bags for kids to take home their art. My only critique is not on the offering or the personnel but the back-end things such as payment. I only carried my phone on me that day as I hoped to pay with Apple Pay. You don't accept that, and luckily my husband had credit cards on him - however - neither of us like to write down our cc#s on a piece of paper to give it to someone. It just doesn't feel secure so we typically avoid that, but it was the only way to pay. Additionally we were told that a tip could not be done on a credit card, and I wish I knew that going in because I never carry cash, nor does my husband. We got lucky that my mother-in-law had cash on her and she was able to tip the instructors. Other than her, who really carries cash unless they know they need it going in? We also didn't know a tip was expected or not included until he told us (we're glad he did). Perhaps you could get set up with a digital way for your instructors to accept payment on-site or get a payment partner where you can text out payment links and customers can click the link at the end to pay before the instructor departs. With Square or other options you can also add a tip at that point. Lastly as a recommendation, with people like me who set up parties a certain way and "have a place for everything", it would be nice to know ahead of time that there are bags for the kids art and a poster to sign - because many kids missed both of those things because I didn't have a good spot for them once I was fully setup, and since I wasn't expecting the items, I also kind of forgot about them and while some kids did sign and some kids did get a bag, I ended up with what looks like a dozen bags which just feels wasteful. We plan to give the bags out to friends whenever we give a gift because they are really nice and we hope it helps to promote the business. It's possible somewhere these items were mentioned, but I didn't know about them. I would suggest a more thorough first touch with the customer (or last touch) where a bullet point list is sent out regarding what you provide and what the customer needs to provide. That was something during the process I was concerned about because I felt like I didn't know what to expect them to bring or if something would get missed. (I own a company that plans events/parties/weddings for a living so I focus on these details daily). Overall, we had a great time, kids left happy and parents were impressed - and would certainly use you again! Thank you so much
January 18, 2023
E.H.