The whole Imperial team was responsive and professional in my communication with them prior to the inspection, and Scott was friendly and knowledgeable at the inspection. They were also competitively priced compared to the other companies I looked at. I'd use them again!
We really appreciated that Jesus was flexible in working us into his schedule quickly. He did a thorough inspection and promptly provided the report. He took time to explain everything to us and answered all of our questions. It was a huge benefit that he also could explain things in Spanish to the buyers.
Although I wasn’t able to be there, the email and text messages prior were nice. Very timely at getting the inspection report out. I have absolutely nothing bad to say. No problem getting it set up online. Awesome service!
Joe was very kind to explain everything that he was doing plus questions that I had. I appreciated that a lot. Even when I told him I was a first time home buyer he went out of his way to show and explain the main water and gas line of the house. And the Furnace and boilers lifespan.