I must say that I was pleased with the responsiveness and the quickness in which you scheduled the home inspection and the professionalism used by your inspector during the inspection. Have used you in the past on other transactions and I must say I was impressed each time that we’ve used your service and we will be using your services in the future
My inspector was prompt, knowledgable, and courteous. He arrived on time and did a thorough inspection - explaining the things that I needed to know. He was friendly and professional. I would give him a 10/10.
However, the scheduler that took my phone call was not familiar or educated with some aspects of the inspection process/additional services. She could not explain the differences between mold swabs or air test and could not tell me how long either would take. She was responses were short, unfriendly, and unhelpful. It was almost enough to make me want to take my business elsewhere. It is beneficial to have a knowledgeable person answer the phone - or at the very least one who sounds like they care about customer service. I would give this aspect of the process a 3/10 - hence the overall 9/10 rather than 10/10.
Scott took his time to inspect the house thoroughly. He explained the inspection process as he went from room to room.
Scott explained his inspection findings both the pro and cons.
Scott answered all our questions and took the necessary time needed to complete a good inspection of the home both inside and out. Scott completed the inspection report and provided us a copy as he said he would.
Scott is very knowledgeable in his profession and you can tell he really enjoys what he does.
He was a very positive and professional person who is also dependable.
I would recommend Scott and his company to any of my friends or family who has need for a home inspector.
Jesus was amazing and answered all of our questions! He took his time to show us everything and was amazing at it! I would personally recommend Jesus to anyone needing a home inspection! He made the process so easy, had the report done the same day, and amazing customer service skills!