Imperial was very accommodating in moving the inspections with changing needs. They were on time at the scheduled time of inspection. Very courteous, knowledgeable and professional inspector (Joe Laxton). The scheduling staff was also helpful in their support. Great job overall.
Aaron was wonderful throughout the entire process. He answered my questions and helped me to feel more at ease with the entire process. One of the aspects that impressed me the most was his asking me what my concerns were and then giving thorough explanations of each part of the property. I highly recommend this company. He even went back to the property to check on the appliances later on.
I have complete faith in JD and Imperial. I appreciate that they have a system of inspection so I know what to expect during and at the end of the process. JD and his staff have an outstanding balance of professionalism and personal touch. JD doesn't just do the right things to build a business he does the right things because they are right. Being trustworthy and competent are also huge for us. As realtors, we make every effort to align ourselves with the best vendors in our community - JD and Imperial are at the top of the list.
Jeff and Cathy Mullen, MullenRealEstateTeam.com