Everything was handled with the utmost respect and consideration for time, communication and knowledge. Couldn't be more pleased with all employees I dealt with through scheduling and follow up. Inspection was performed by Jesus, he took the time to explain everything thoroughly which made me very comfortable being a first time home buyer. All my questions were answered.
We’ve used Imperial Services two times now and on both occasions, the process couldn’t have been easier. Every aspect of the house is looked at, all questions are answered, and all potential issues are discussed in detail. We’ve also enjoyed the comradery with each inspection. Instead of just inspecting the house and going on with the rest of your day, we’ve felt included with the inspection and with everything that’s going on.
My entire experience, from scheduling, to the actual inspection, to the final report, was exceptional! Jesus performed a thorough, detailed inspection -- during each part of the inspection, he reviewed his findings with me and also simplified things into "layman's terms" so I could better understand what the more significant issues vs minor issues were. He is kind, knowledgeable, and professional -- a delight to work with!
Professional, knowledgeable, thorough, good with the clients. Easy to read reports. I’m always glad when my client chooses Imperial because I know nothing will be missed and they will be pleased with their services.