Friendly staff. Trainers are experienced, qualified, & motivating. Yoga, Pilates Classes are very good. Most of the machines work well. The new treadmills are very nice.
The friendliness of staff and instructors. Everyone is very approachable. I love how some of them check in with me. I suffered a huge injury and returned and it's nice to be checked on.
I am writing to express my gratitude for the outstanding service I received from your representative. He was incredibly helpful and went above and beyond to meet my needs while working on my account.
Not only did he ensure that I didn't lose my account, but he also added something to it to make my experience even better, which encouraged me to continue my relationship with your company. I truly appreciate all of his hard work and dedication.
Thank you once again for having such a wonderful team member who is committed to providing exceptional service.
Warm regards,
Lisa
I like the friendly atmosphere when you walk in at the front desk at the In-Shape club in Antioch. The In-Shape in Antioch has a variety of classes for those who enjoy taking the exercise classes. Also, In-Shape in Antioch has a indoor pool and outdoor pool. Also. In-Shape in Antioch has weights for people who like to do weights. I really enjoy the acqua classes. However, it would be nice if the Antioch gym could have some instructors to teach Aqua Zoomba classes. Also, since I like to swim sometimes right after a acqua class, there may not have a time-slot on the schedule for me to sign up after acqua class. Some days after I do an Aqua class, there's a huge gap on the schedule to sign up for a lap lane after I do an Aqua class.
THE AQUA FIT CLASSES👍🏽 THE cleanliness in the ladies locker room and bathrooms. The friendly front desk worker, how I think his name is Dave takes his eyes off the computer to give us a wave when we come in and when we leave👋🏼
I love In-shape. The group classes and instructors are excellent. My favorites are Jamir, Maria, Tara and Marsha. I love that they added VTL, we have a great time during class. The music is always up tempo and the energy is amazing. Dave and Marco as managers do a wonderful job and have made it a welcoming family-friendly environment.