I really appreciate all of the effort going into to cleaning the club! It makes a huge difference.
I also appreciate the renovations that are underway. While the lack of a locker room is inconvenient, it’s worth it knowing that soon we will have a brand new space. I hope the cleaning staff will keep it clean!
Many staff members are friendly and accessible. I don’t know if Ian is still there but I watched him on a ladder cleaning e few weeks ago. He did a fantastic job, so shout out to him.
Jason is friendly and seems to know what he is doing.
There seem to be plenty of towels, and when they run out they bring a stack out to the pool area as soon as they are available, another improvement. They also pick up the dirty ones.
Basically, I believe all of these positive changes are happening because we have a management team that cares, so thank you, David and the assistant manager, whose name I can’t remember.
I have heard that the indoor pool will soon be remodeled, which will be very inconvenient, but hopefully our indoor classes will be temporarily moved outside, which will be inconvenient for swimmers. So, we’ll see, but I’m hopeful that there will be a compromise that will work out.
Lastly, I really like the whiteboard bulletin board at the front desk, great way to communicate with the members. Even the signs reminding everyone to clean up after themselves are positive.
The classes. I take step, yoga, Zumba and cross training. It’s clean and has a pleasant environment. I also use the cardio equipment when I miss a class.
We are swimmers and enjoy the different water experiences you offer, heated lap lanes, therapy pool, hot tub, sauna, and my favorite the steam room.
Love that you participate in the medicare free gym membership program.
Plenty of parking spaces for gym members.
Also able to go grocery shopping after my workout at the nearby Discount Grocery store.
A couple of suggestions. 1. Heat or steam adjustment in the steam room. The steam doesn't come on enough to keep the room hot. This presents a dangerous situation where members have to step up on the tile bench and put their hands over the sensor to get the steam to start up again. Someone could slip and fall while doing this.
2. Any way to keep people from reserving the middle 2 lap swim lanes and then not showing up. Maybe an reminder to cancel their lane when they know their not coming.
Very friendly staff, a lot of gym machines to use so you don't have to wait, very nice big fitness/aerobics room, covered parking lot. Went to other gyms in the area and this is by far the best place to work out.
I enjoy the pop pilates class very much and appreciate that it starts and ends on time. It is the only part of Inshape that I use. I am so lucky to have senior membership here through Kaiser!
I love coming to In shape because the staff is always so friendly and helpful. I’ve been coming here for almost 2 years now and have seen major updates to the facility not only in equipment, aesthetics but also the cleanliness. There is always plenty of space and equipment even during rush hours. The staff always makes me feel welcome and anytime I’ve had questions they quickly provide me with an answer and if unknown they reach out to management at a timely manner. I’ve had the opportunity to go to other gyms but I feel this in shape is almost like my second home and it would be hard to find another place like it. I would highly recommend especially with all the positive improvements.
I would like to acknowledge the employee, Jason who manages the pools at Capitola In-Shape. Jason is often the main person people who use the outdoor pool have contact with while using the facility. During the weeks the outdoor pool had problems with low water temperatures Jason always spent time answering members questions over and over again about what the club was doing to address the problem. He was always patient and calm even when faced with angry and frustrated individuals when obviously he just needed to get work done to address the issue. He answered questions honestly and with the best information he had at the time.
While some employees might try to avoid members when working he is always open and approachable — just what you need to be the face of a membership facility. As a former CEO managing 300+ employees I understand how the corporate office often controls what is done at the local level, and can miss how one person can make a difference. Jason is one such individual, and makes a difference in how I look forward to my daily swims at InShape Capitola.
I really enjoy the Zumba Classes, the outdoor lap pool, and the dry heat sauna! I am surprised that they don’t have air purifiers with H.E.P.A. filters in them in the locker rooms. Lately, the cold plunge does not look very clean. The hot tub should never have a grey layer of foam on top of the water.The staff at InShape are just wonderful people!
If changes are made then, I will be happy to post a good review.
Lots of classes to choose from. Friendly staff. Great management that listens to its clients and does their best to accommodate requests. Cleanliness has improved tremendously since changes in Management. Excited about the upcoming remodel.
I am proud to be an employee at Capitola In Shape. We offer amazing classes for our members. Our equipment is maintained regularly. Employees at the front desk are smiling and very helpful. I have nothing but praise for our team members, Diego, Savon and Josh, led by our terrific manager, David. I’ve worked at this club for many years and it’s the best it’s ever been. I look forward to going to work every time I walk in the door. I would personally like to thank David, our manager, for maintaining a clean and wonderful facility.
Very welcoming environment, staff is friendly, cynthia is very helpful when had a few questions to ask. Facility is great with machines and has everything you need.
In-Shape is our second home! When I was looking into joining a gym last July, I was thinking of trying something new. I decided to rejoin In-Shape because of their daily family swim options, and my 13 year old could join as an adult, and lift weights. The other gym I had on my radar had 14 as the age when a young adult could lift. Also, finding a gym with so many pools is impossible to find locally.
I’m sooo glad I came back to In-Shape! I love that EVERYONE feels welcome here! There are so many places to work out, you don’t have to deal with it being too crowded. The location is ideal, if you live on this part of town, how many times do you find yourself on 41st Ave, no excuses for not staying consistent.
The staff are all so helpful, and fun to interact with. We really take advantage of the family swim times, and my daughter LOVES going to the daycare. She has made so many friends, and truly enjoys the caretakers, big shout out to Angelica!!!💖
I’ve taken classes in the past, and plan on getting back to it, currently I’m enjoying the machines upstairs. Yes, the locker rooms are being remodeled, (there are other bathrooms and showers)and there are some quirks being an older gym but overall we feel so lucky to have such a fun and welcoming gym so close to home!
-Mary Bennadja, Enzo and Shazia
In-Shape Capitola is a large gym with plenty of Cardio machines and group classes. Lots of weight rooms makes it easy to work out without waiting for equipment to free up.