We experienced good customer service from the front desk team. We had forgotten our member no and no phone was working. The person in the front helped to find our member numbers for all family members.
This gym is always clean, the personnel are not only friendly, but helpful! The teachers they get for the classes are good, the pool is nice. I wish the ladies dressing room was bigger, but it's ok. I just learned there is a sauna and steam room at the Floyd gym. So, it has everything! I also like the circuit t workout, the aerobic equipment, especially the upright bikes and the ellipticals. Parking can be tricky, but I seem to manage so far.
Ever since joining I have always felt so welcome and never out of place. My kids especially love the kids zone and all the special dress up/activity days they have. I enjoy all the classes and always being able to squeeze in my workouts throughout the week without feeling overcrowded.
I actually tell people about In Shape Floyd all the time. There are many different places to workout in the Modesto area, even many different In Shapes to choose from. But for me, this is the best place to go to workout. It starts when you walk in the door, you are greeted with a smile and a warm welcome. Sharol, Jessica, Berto, Rene and many others always make me feel welcome and valued at their club. I enjoy the interaction with all of these awesome people. The gym is always clean, they have a great guy who cleans and mops and he works really hard with a smile on his face. This gym offers something for regardless of your age or fitness level. The equipment is in working condition! And the instructors? Top notch professionals. A special thanks to Liza, KP, Michelle, Rosemary and Jennifer who are very talented Zumba instructors and also a big thank you to Sarah P who takes the time to listen to the members concerns and suggestions. It is a pleasure working out at the Floyd location. Keep up the fabulous work!