The staff is competent, caring and inviting. The locker room is clean and usable though it needs a little TLC. The equipment is plentiful and generally well maintained. The tv selection is pretty standard though I wish there were a way of getting cnn. Or perhaps I just don’t know how to access through that hashup on channel, I think, 3.
Staff member - David, I just wanted to share something positive about one of your staff members. He is always very welcoming and has great interactions with others as I’m scanning in. It genuinely makes me happy to see how well the members connect with him. He’s always willing to help, answer questions, and find solutions even when he may not have the answer right away. His positive attitude and helpfulness really stand out.
The friendliness of the staff and the atmosphere, the way they accommodate one's needs, the many choices. It provided incentive and pleasure when In Shape offered tangible rewards for points earned. The rewards available at this point do not provide incentive or interest for me.
I want to thank two staff members who have and continue to make my experience awesome. The first person is David, the weekday opener. Since he took over as the morning opener, many of the morning crew have never had to worry if the gym will open. Besides always being there, he goes out of his way to call each person by name and makes them feel welcome. He goes above and beyond to help anybody who enters. The gym would lose an incredible asset if David were no longer part of the staff.
The second person is Janet, the General Manager. A few months ago, I had an issue with my account, and she went above and beyond to help me. A few weeks later, she continued following up with me until the issues were resolved. Staff members like Janet and David are what keep me going to In-Sahpe. Thank you, guys, for being yourselves and making everyone feel welcomed.
Clean gym, clean locker rooms, plenty of exercise machines and a great assortment of machines available to use. The staff is knowledgeable and friendly.
Dear In-Shape Team,
I wanted to take a moment to share my positive experiences at In-Shape and to express my appreciation for the incredible work of Veronica, Mary, and Janet.
Veronica, has a unique talent for making every member feel valued and welcomed. Her friendly demeanor and willingness to go the extra mile make a significant difference in the overall atmosphere of the gym. I always leave my interactions with her feeling motivated and appreciated.
Mary, consistently demonstrates great leadership and dedication. Her attention to detail and commitment to providing excellent service ensures that everything runs smoothly. She is approachable and always ready to assist with any questions or concerns, making my experience at In-Shape even more enjoyable.
Janet, has cultivated an exceptional team and environment. Her vision for creating a supportive and inclusive fitness community is evident in everything she does. Janet's ability to inspire both staff and members alike fosters a positive culture that keeps us all coming back.
Together, Veronica, Mary, and Janet make In-Shape a standout fitness facility. I am grateful for their hard work and dedication, and I look forward to continuing my fitness journey here.
Morning staff is Great!! David always greets members to start an awesome work out. The days I can make it early, Moa is there to brighten the day with motivation. Thank You In-Shape Team