We have really enjoyed our experience at In-Shape thus far. We've been active for a little over 7-8 months now. There is plenty of equipment for everyone - even during the "New Years resolution" rush. The only thing I've ever been disappointed about was the "waitlist" for checking my 8 yr old son into the children's place. It was supposedly over an hour wait to be able to leave my son in there, when he literally just sits in the corner or entertains himself, so we had to leave that evening and didn't get our workout in. That was my only bad experience. Otherwise, we have enjoyed the atmosphere and use of equipment. It generally feels clean. I do wish that people would put back their weights - there are always weights sitting in the most random places - sometimes as a trip hazard - but that should be on the customers' responsibilities and not necessarily the staff.
The staff is very friendly & helpful! And its really easy to use the app to reserve classes, overall im gaining my CONFIDENCE back working out at In Shape. There's something for everyone no matter your age
The many amenities beyond exercise equipment. Staff is usually very kind and courteous. It is easy to reserve classes and amenities using the app. I love the VTL classes the most
Cycle classes are good and there are many good exercise machines to use. However, keeping equipment repaired in cycle classes and repairing the A/C for the cycle classes has been a prolonged problem
The child care is GREAT, the VIP room is very nice and private, and the gym is clean with new equipment. I love the nice separate and quiet room for classes and the upstairs workout area. The pool is a nice addition that many gym’s do not offer and there are clean bathrooms/showers//lockers.
You’ve listened and changed. You are modern and elite. You offer a full range of training. Your management and staff are professional, trained and friendly. 👍👍💪😎