I appreciate the greeting that I receive entering and exiting the facility. I also enjoy the variety of machines, I am not waiting to exercise. I also like the locker room as it provides an area to take care of personal needs.
Areas of possible improvement include a wet wipe station at each paper towel-sanitizing spray area (not all areas have both options).
Also, when a line forms at the front desk area for guest services, calling upon another team member to support so the customer is not waiting more than 10 minutes for service.
I really like this location, I did notice however, that the treadmills could be cleaned a lot better, especially on the bottom areas where the sweat can drop onto. I think everything else is being taken care of very well. Thank you.
Very friendly people at front desk who acknowledged you when you came through the door, helpful with directions also.
Instructor Amber for Sit and Fit was Awesome 😊
In Shape is a new experience in this part of my life and I truly appreciate the services that are available,offered and I plan to check each of the ones that I can get in
Current manager is very nice and professional. This shows in interactions with all the other employees too.
The only downside of this club is a sauna. I play racquetball and after the game it would be nice to relax the muscles. The racquetball courts are nice. One suggestion. There is a lot of open space above which can be converted to usable space. No one cares about the open space, this is a gym. Exercise/ relaxation/ interaction with people and go home. Kids section could go there with video display downstairs so their parents can keep an eye on them.
Club needs to get a racquetball trainer for young kids and adults. This will increase memberships especially in colder months and really hot months. Parents would rather have their kids active than playing video games.