The front desk staff who is there when I get there at about 5:30 AM is fabulous. They are always very friendly and grab a towel for me when they see me walking through the doors. The new locker room (mens) is beautiful.
The facilities are nice and well kept. Everyone is friendly and make you feel welcome. Instructors are nice and most are good at keeping a Zumba class motivated and can cue and have knowledge of the routines. My favorite days and times unfortunately have an instructor who flounders and cues ineffectively.