We bought two Townie Go e-bikes Crome the Daphne store. Some of out family rented a couple of e-bikes from their Orange Beach rental store. We liked those bikes so much we bought two. The bikes are great. The buying experience was wonderful. Mike at the Daphne store was great to work with. BTW, we have Lectric e-bikes and these new bikes are so much better in so many ways. We would definitely recommend Infiniti.
I live a ways away from the stores, so I had to call them to get a part. When I first called, they were unable to answer my question about shipping the part to me. The next day I received a call informing me that I, in fact, could order the part, and the transaction was handled then and there. I await the part now, but am sure it will be exactly what I need. I commend the shop for the call back and the quick handling of the order!
Bought my first (but not last) bike from them and have no regrets. They have continued to service my bike whenever necessary and always treat me with respect.
Thanks guys...your work is always appreciated.
Billy was great in person, Mike was fantastic on the phone and I can’t remember the others gentleman’s name but he also gave great customer service! I recommended Marsha to purchase her bike from you. I live in Brandon MS and she lives in Pass Christian MS. We will drive for the excellent customer service at your store. Thanks for everything, including taking time to ensure we were getting the correct product.
Mike Harrison