Awesome customer service, like you’re their #1 customer! Everyone there is knowledgeable enough to answer ANY of your questions about MTB’s or Roadies. I’m one of their newest customers but I’ve already been so pleased that I have bought 2 high end MTB’s from Infinity Bicycles and I only needed/wanted 1! AND, I drive up from Baton Rouge to Infinity Bicycles in Hattiesburg, 2:30 hrs each way, because they do such a Great Job and take care of ALL of my biking needs!
I could not be more pleased with my experience at Infinity.
My teammates and I were in route to Chattanooga for a big ride and needed to have a problem resolved with two tires on my bike. They immediately took my bike in and attacked the problem. They diagnosed the problem and corrected it efficiently and expertly and we were on our way.
Everything went well with the work during the ride as well.
The business appearance is clean and modern inside and out. The displays were neat and well stocked with top of the line products. They even had some bar tape that is the exact color I wanted with a feature benefit that I didn't expect.