Interstate Milford has always had any battery I needed for my small local restoration shop in stock. The service has always been friendly and knowledgeable.
Andrew assisted me in checking out my battery and educated me on why I should be using a tender on my restoration project. The battery would take a day or two over a holiday weekend to fully charge and he provided me with a loaner battery to allow keep working on my car. He was extremely enthusiastic and is an excellent example of your employee putting the needs of a customer as a top priority!
Regarding Andrew Reynolds
With regards to
Dealing with Mr. Andrew Reynolds with regards to my Interstate Battery Warranty over about a 6 month period during which my Interstate Battery was in fact giving me many "dead battery"' or battery "not holding a charge"
I would just like to say that Andrew was a true professional, very easy and patient to work with. He took what was a very difficult and annoying problem for me, and handled it wonderfully.
He took care of the situation right from the start, and followed it through to it's conclusion. Very well handled by Andrew, I thank him for his patients and guidance. Andrew represents what real CUSTOMER SERVICE should be all about. A WONDERFUL Interstate representative. Thank you & Much Appreciated Andrew
You have restored my faith in Customer Service and Interstate Battery as a first class company.
[NAME REMOVED]
I purchased a battery for an old watch and the gentleman who helped me kept trying to place it in my watch until he could. it was a bit stubborn to place but he succeeded. I thank him very much for that.
When I first walked in got a Big HELLOOOO !! Witch I thought was GREAT !!! HE. (David Jacob ) ask what do I need. Told him Emergency battery. for exit signs. I did bring a couple old batteries with me. I needed 9 battery's different sizes. DAVID JACOB was GREAT, VERY HELPFUL !!! new just were the Battery's were brought them out to me. I had to pay with 2 different charge cards. He said NO PROBLEM !!! I would definitely go back there and recommend that store and Company !!!
David replaced the battery for my car last Tuesday. He was so helpful and pleasant that he took a boring chore and turned it into something enjoyable!! Makes me glad to continue giving them business and pleased to recommend them to my friends!!
The batteries are the best. The staff could not be better. My husband is disabled and can barely walk with a cane. David came out to the truck, tested the two batteries, removed and replaced them and gave some hints on improving the battery boxes. He was knowledgeable, professional, and pleasant. The experience was way above expectations.
I am a repeat customer and because of the product quality and customer service I will be back.
I have been buying car, flashlight and alarm batteries as well as lantern’s and flashlights at this location since they opened. Great friendly service!!
My battery wouldn’t turn over my car on a 14 degree morning. I was finally able to start it and went to Interstate on my way to work. Manager I dealt with David was awesome. He tested my battery in front of me and showed me that it was trash. He got right on it himself outside in the cold. I called work to say I’d be about 30 mins late, but his actions and professional courtesy actually put me to work on time. He made clear the options I had for batteries and was great to work with. I’d highly recommend Interstate over auto parts stores for batteries every time.