I picked the busiest week of the year for them to look at my bike and they did not hesitate working it in between all their other jobs! It was finished in under an hour! Their prices are very reasonable!
I purchased my new bike from you and had inquired about a stationary trainer. When I said I didn't want to spend the money on a smart trainer right now, you called me back and found a stationary trainer to accommodate me financially and I truly appreciated it more than you will ever know.
Iowa Bike worked hard to resolve a problem with my bike and went above and beyond to solve it. I appreciate their determination to secure my satisfaction.
While I don't live in Iowa, I do visit almost every year. Have had great service with the Iowa Bike location for a while now.
I love supporting local businesses in small communities during my travels.
Everyone at Iowa Bike co in Pella was so personable & knowledgeable. I feel like they were interested in making sure that they sold a bike to me that was the best bike for my current needs.
I was unable to successfully ride the first bike I tried, an olive green regular two-wheeled bicycle that I really liked, due to my left knee being too stiff to fully bend when peddling. I hadn't kept active after a knee replacement due to various reasons, plus hadn't had a bike in probably 30 years, which didn't inspire confidence either. I had turned my attention to a 3-wheeled peddle assisted bike even though I was disappointed in my inability to ride the regular bike.
The sales people encouraged me to stick with the bike I really liked, which by the way, was less expensive, instead of the 3-wheeled peddle assist because it would allow me to increase my balance abilities! They made the regular bike work for my knee issue by exchanging the crankshaft for one that works for my legs!
I'm very happy with the experience I had at the Iowa Bike co in Pella & will recommend the store to anyone looking to buy a new or used bike!