There are fine cycle shops in my area, but I travel 35miles to get to the best. Kris and his staff truly care that your needs are met, and they have proven to be top notch mechanics. The variety of bikes and accessories in their inventory is impressive, as well. No one wants a repair, but I actually enjoy chatting with these fellows.
We were impressed with your shop and selection, but your amazing customer service and expertise made us want to do business with you. You took your time explaining things, and allowed us to test drive which ultimately helped us to make our choice. We’re thrilled with our purchase and feel good knowing you’re available if and when we need service.
We were very satisfied with our purchase of the Townie GO bikes. The Kris and Roy let us try various brands and sizes of E Bikes until we found the size and the feel that was right for us.
Other stores we had shopped at hardly acknowledged our presence.
Chris and crew are always super helpful and easy to do business with. No high pressure sales and they are there to support after the sale with parts, repairs, accessories, etc. I've lived across the United Sates and this is one of the best bike shops I've ever worked with!
Very knowledgable employees and the owner is extremely helpful and polite. Always enjoy my time in the store and learn something with each visit. Highly recommend Iowa Bike Co in Pella.