Roy was very knowledgeable on selections of bike. We chose to purchase Aventon Aventure 3 over the phone after in person phone. Went to pick up both bikes 4 days later Roy told me the large AA3 had sold. After the confusion we discovered u was the buyer lol. Chris the owner was fantastic as well I inquired about veterans discount promoted by Aventon and he honored it.
Thank you Iowa Bike it was a great experience.
Great sales and service.
Called about getting parts for our bikes. They were very knowledgeable about what I needed ,new what was in inventory,Very nice to work with. Received notice that the part was in mail soon after talking to them.
I would recommend them for any bike needs.
Quality customer service - returned my voicemail, got my two bikes in for annual service within 7 days at the height of pre-season and were communicative about what my bikes needed in terms of service and not.
Quick turn around got me back on the road to home in less than 4 hours for two basic bike services.
An absolute terrific experience. Staff was extremely helpful and knowledgeable about the products and made the trade-in transaction and transition to new bikes a breeze. Couldn't ask for better customer service!
Very much appreciated that we have a dependable and professional bike service center in Pella.
Good service---no unreasonable commitments, and accurate cost to proceed estimates.
Thankyou