Customer service
Inventory on hand
Value
Quality products
Service repairs
Brands
Truly a one stop shop to handle all your needs.
Reminds me of the great memories of my neighborhood bike shop as a kid!
Pleasant to work with, provided professional knowledgeable replies with good information. Great communication skills, and attention to details thru out the purchase process.
The service model for Trek dealers is Class AAA. The Team in Southport, NC led by Adam was professional in every way, articulate, knowledgeable, committed and patient. My wife had not been on a bicycle foe over 7 years. They took the time to review the bike with her and even "mother henned" her on practice loops around the parking lot. In addition, we were familiar with legendary Trek service from the Mooresville office. We left buying 2 bikes, and we are most confident that we will be received with the same care should we need service on the bikes.
Great ownership, honesty, fairness, and quality service! Adam and Ken are fantastic! I highly recommend Island Bicycles to anyone who is serious about buying a quality bike or recumbent trike
Adam was very helpful when he assessed my bicycle. He reviewed what issues needed attention and gave me an estimate of the work needed. Upon approval, the work was completed in a timely manner and I was notified by email when my bicycle was ready for pick up. Island Bicycles runs a very efficient operation. Do not hesitate to have your bicycle serviced here.