Friendly, knowledgable, and capable staff. Communication is great with options and info about what it takes and the cost of parts and labor. Expected turn around time always meets or exceeds expectations.
First, knowledgeable staff. Second, great products. Third, great location. Fourth, great building (smells so new) and fantastic display of inventory. Fifth, ‘get er done’ mentality - I don’t have to wait days to get something on my bikes repaired. Sixth - I’ve been fortunate to meet the nicest people who work there and who do business there. One of the most professional experiences with a business that a Southport resident can have. Thank you. [NAME REMOVED]
The front brake is squealing. It was not squealing when we brought it in. The unwanted shifting is still taking place - not as bad as it was but it is still happening intermittently.
The customer service was above and beyond. From the time I walked into the store test drove my bike had it delivered Adam truly cared. he made sure I was completely satisfied with my purchase. It's a breath of fresh air to have a local business to be so accommodating to their customers.
No adjusting of seat or handle bars were made. Tire had only 25 lbs of air and should have been 45.
Basically, the sales person did nothing except take my money