Swim Team Coaches are available, overall quality involvement, give support, reliable, provide effective and efficient communications to families regarding all aspects of Swim Team program.
From the time you enter the building, all the staff are personable and welcoming. I have five grandchildren who have attended lessons since 2018. The JER Chilton Swim lessons are very well organized and always on schedule. Each instructor has been very professional with the parents in their post lesson update of our child's progress. I appreciate them spending that extra time explaining what the child is doing good, and what still needs work. During the lesson, the instructors are excellent at maintaining control of the class, which is imperative for our children's safety, yet they still create an environment of fun for the kids.
The instructors are particularly patient with my special needs grandson who can be incredibly challenging even for this loving Grandma. I commend each one of them who has instructed him as they are always so kind and are able to redirect in a manner that allows him to continue with his lesson and not shut down like he frequently does in other activities.
In my 6-year experience at the JER Chilton's swimming lessons, although the instructors are incredibly young, I find them to be wise beyond their years in both instruction and people skills. I commend the administration for recognizing and employing such immense talent.
The care they take with the kids is truly great. My son hated swimming and used to cry all the time. one of instructor will take him into the water with her till he got comfortable. Now he loves swimming and looks forward to his lessons.
Paula [LAST NAME REMOVED] and the entire childcare team are exceptional and caring for the little ones. Because of the outstanding childcare we love coming to the gym and love the option of Parents Night Out