Our franchisee will always make sure things get done. If there are ever any issues with the cleaning, he is on top of it -- he will sometimes do the job himself. The field services consultant also checks in from time to time to verify we are satisfied with the service from the franchisee.
This was our first service in which Jan-Pro provided an initial deep clean before starting with a weekly service for our church. I was thoroughly pleased with their commitment to provide quality service with a fantastic attitude. I appreciate the thoroughness of the work accomplished. I am looking forward to great relationship with this cleaning service. Thanks again for your dedication and willingness to provide us quality weekly cleaning service.
Pastor Tod
Mercy Church
Aiken, S.C.
I like that Brook comes out and inspects the church routinely and ask for feedback. I like that when we ask Johnny to give more attention to an area that he does it and responds cheerfully.
Jan Pro is easy to work with.
I appreciate the consistent cleaning without direct supervision. When I have items to correct, the team is always polite and addresses my concerns immediately.
Office are always cleaned after our work day is completed, no matter what holidays we work. The cleaning is pretty consistent and they rarely forget to empty individual trash cans.
Lillian and her crew are amazing. They do a fabulous job with our facility. With over 62,000 square feet of floor space, Lillian and crew make it look spotless. Everyone is friendly and we have developed a relationship so that they are FAMILY! My only regret is that I am unable to give them a raise. I hope you will take care of this for me.
One additional note, I would recommend that the person that occasionally checks up on them wear a badge or some form of identification so that staff is aware of who they are as they walk through the building.
Lillian and her team always go above and beyond- she is great at communicating and we can always depend on her team to get the job done the right way the first time.
The Jan-Pro franchise that services the GLEAMNS Brewer Center is very prompt and will address any issues that are brought to their attention. Each worker knows their tasks and does a good job.