Communication with our cleaner is great! She sends us pics after cleanings and is receptive to any feedback. She's also great about any schedule timing updates to/from us.
Great communication between Jan Pro Sales Rep and local cleaning company. They have answered questions, offered to come back and re-clean or whatever was needed.
I like having the same person coming in for cleaning. He is open to feedback. However, this is a large building and 1 person can not do everything every night that needs to be done. Floors must be mopped every night including baseboards.