Dependability.
Things actually look clean from the first time you started with us.
The couple of issues that were communicated were fixed.
We hope the quality and dependability of the service continues.
Your representative came Monday to clean. She did a good job in the bathrooms and kitchen. We often watch how the tile floors look after a cleaning and they look good. The wastebaskets were emptied and the bags and the recycling were put into the containers outside.
We used to have someone come the 1st and 3rd Fridays. That is a good schedule, to have the areas clean before our service on Sunday. Is that still to be expected? Was this week on a Monday because of the holiday last week?
Thanks for sending a great cleaner to take care of us.
We love Glenn. He is extremely thorough and very thoughtful. He is always on time and provides a great experience every time. Always above and beyond. Give him a raise.
The group that is doing our building in Clayton has been awesome! Great follow up, attention to detail, and have really worked as a team to make the transition easy.
JanPro has been reliable and exceeds our expectations. We have never had an issue, but if we did I know that the issue would be resolved quickly and efficiently.
We have had a change in cleaners and the difference in the quality of cleaning is very noticeable. It felt like before we were paying to get the trash dumped and toilet paper dispensers refilled. We are thankful Emerson came out and seen the on going issues and was able to get a new crew in the next week.