The attitude and prompt response to needs.
I just want to remind you of the request to close the door of the garbage dumpster that is in the back of the branch every Thursday that the car leaves it open.
The crew is conscientious, asks pertinent questions, and gives advance notice when supplies are running low. We communicate very well. They are also agreeable to adjusting cleaning hours when we have occasional groups using our spaces during the week. Very happy with them.