The employees are so friendly and helpful! All the Jax shops that I have been to are great! They carry a wide range of products. Never thought I would get an e-bike but, after they suggested I should try one, I was sold! They showed me all kinds of fancy new toys to add to my bike. I love my beats bell,
Jesse was extremely helpful and knowledgeable. He went out of his way to help us with everything, from getting the bike out of the car to helping install a mirror, and more. Everyone at the shop was very friendly. They even liked and welcomed my dog, Cash, and gave him cookies, too. We will definitely continue to visit Jax for all of our biking related needs!
I’m from out San Clemente and road my ebike to HB pier, upon arriving my tube exploded. We pushed the bike to Rad bikes and the turned me down! So… pushed the bike 5 more blocks to JAX, I wasn’t sure if they would fix my tube because I was turned down before at JAX San Clemente. However, Jesse was absolutely wonderful and told me 1-3 hours and he called me within an hour! Thank you so… much!!! Scott Johnson
Misty was a wonder sales associate. She helped me with my bike purchase and was very knowledgeable about all of the products. We had a very pleasant experience.
Took my bike in to have flat fixed. Jesse checked for leak but couldn't find one but installed new tube just in case. He discovered that there was no liner in tire even though there was supposed to be one. He installed liner and put wheel back on. Since I had purchased flat repair package with the bike, there was no charge. Service was very professional and fast.