The customer service from Don was the best. I bought my Trek bike from Jax and this was its first tune up and tire replacement. I couldn’t believe how new my bike looked with all the components cleaned up and working properly. Clay even stayed late to put on a new back tire when I decided I wanted to have the front and back tires match. Don was very knowledgeable and answered all my questions. It was a pleasure doing business here.
High quality products. We have gotten all of our bicycles at Jax and been pleased every time. The staff in the repair shop are very knowledgeable and helpful.
Dave and team did a great job. I was interested in purchasing 2 e-bikes. Dave helped me assess the options, provided me with a test drive and eventually purchasing 2 new e-bikes and desired accessories. Support was excellent from start to finish. They even assisted loading the bikes into my car. Highly recommend.
I work at Circle K across the street and I recommend all my customers, that Jack’s bicycle center is the way to go. I have always loved this place, but once I noticed how committed to customer service and epic treatment of bikes, the store has, I came to love it even more. Everyone is friendly, very knowledgeable, and always ready to give a helping hand. It’s obvious that everyone in the store is pretty much family to one another and it shows. They make you feel welcome as a customer and they take care of your Bike as if they understand that for many of us, our bikes are our babies. We love them. And they respect that. I can’t recommend this place enough.
I can't say enough good things to adequately describe the extremely high level of service that I received. Warm, friendly, and caring are words that I will use to try to describe what I experienced when I brought my troubled bike in for diagnostics services. I am overjoyed to know that people still care about how strangers are treated. Don, in particular, went above and beyond to help me. I am so grateful, thank you.