All the guys at the Irvine Jax are knowledgeable, helpful, overall awesome to work with. Don went above and beyond to try and get parts installed in time, and his communication and customer service is top notch. As a first time customer at Jax, Don definitely earned my loyalty for any bike related services in Orange County.
The best service I found was the online inventory. I did a search through shopping on Google and it showed they had inventory. That was a huge part of my "task-oriented" need to fast-track my purchase. They did the work that day. I paid and got everything I wanted and more. I had an excellent experience at Jax Bike Center in Irvine. The service was impressively fast and efficient—my mountain bike was ready ahead of schedule. The staff are incredibly knowledgeable, both about repairs and the latest bike features, and they took the time to answer all my questions. The owner/manager is extremely supportive and friendly, making every visit enjoyable. I also appreciate how great they are with kids and families, as well as cyclists of all experience levels, from adventure-minded riders to those who just enjoy a weekend cruise. Highly recommended for anyone looking for quality service and a welcoming atmosphere!
The service manager was extremely knowledgeable and helpful! He was able to diagnose and quickly fix the tires while we waited. He was very courteous and friendly. I will definitely be bringing all our bikes back here for repairs.
Every time I bring my bikes in they are fast and really helpful. Pricing is Fair and they always help out with other items they did not charge me for. I would suggest using them and even buying bikes as they do great work