Top notch service. Extremely knowledgeable and responsive. They went out of their way to make some repairs under warranty and saved me a couple of hundred dollars off the original estimate.
I recently had my hybrid street bike deep level serviced after a year and a half of riding an average of 80 miles per week. A Jax service tech, as usual, went over the bike with me explaining in detail what my bike needed. He answered all my questions. When I picked up the bike I was AMAZED. It looked like it did the day I bought it 9 years ago! Jax of Irvine has consistently performed to this level. Shifting was smooth as glass and it feels good to be back on a quality serviced ride again.
Steve Womack
Irvine
All the guys at the Irvine Jax are knowledgeable, helpful, overall awesome to work with. Don went above and beyond to try and get parts installed in time, and his communication and customer service is top notch. As a first time customer at Jax, Don definitely earned my loyalty for any bike related services in Orange County.