I find the products to be very high-quality, but the service is to the star is good. The employees are truly caring people and intelligent. I called them the Bike doctors because they don’t just take care of my bike, but they also take care of my day. Wonderful, wonderful people.
so amazingly helpful. answered my questions on the phone, squeezed me in, took a lot of time to help me and fix my bike with great care and then gave me the best deal in town. Also, my child has a cheap target bike but i was able to gather detail about the great quality and beautiful bikes assembled at Jax to change and that the current one is too small. the expertise, the really caring service, and it being the home of all things bike, and the flat pack is a great help. i have had the wheels on my bob stroller maintained for 8 years on that 60$.
Friendly and helpful staff. They stayed past closing hours to assist me. Everything was smooth. I had many maintenance related questions and the staff patiently answered them. They helped me load the bike on the truck too. Great experience!
All of the employees are very professional and knowledgeable about the their products. The job was completed in a timely manner and I am very satisfied with the results.
Smart, helpful and courteous staff. The staff at Jax worked with me to get me the best solution for my cycling needs. I have been a Jax customer for over 35 years (going all the way back to the Diamond Back Bicycle that I purchased at Jax Long Beach location). Jax has always been helpful for whatever needs that I have had, and I know that they will be helpful to me in the future as well. Thank you Jax, you've been a great cycling partner for the past 35 years and I know that you will be for the next 35 years!