Quick stop, knew exactly what I wanted/needed. Employee was helpful. Got me exactly what I needed and I was out quickly. Well stocked. Friendly employees. Will come back if needed and in the area.
I had a fantastic experience at Jax Bikes on Saturday, August 23, 2025. I made a purchase of $385.63 around 10:50am at the checkout station near the bathroom and changing rooms. The employee who helped me (I did catch his name, but unfortunately can’t remember it now) was outstanding.
He guided me through selecting the right equipment for my upcoming triathlon and made sure everything fit my needs perfectly. He was incredibly patient, knowledgeable, and took the time to explain options without ever making me feel rushed. Thanks to him, I left with exactly what I needed and couldn’t be happier.
This type of service really makes a difference, and I’m grateful for how smooth and positive the experience was. I’ll definitely be coming back to Jax Bikes for future gear and highly recommend them to anyone preparing for a race or just looking for great service and equipment!
Low key sales approach; more of providing counseling as to what are the best options. Nice customer service in installing everything we buy such as safety lights, clip-on pedals, etc. and then making sure that we are properly seated. We have heard others compliment the team here and we now understand why.