The people in the shop are really friendly, helpful and passionate about bicycling and enjoy sharing knowledge.
After having a Peak Performance tune up, I took it back because I wasn't sure about the rear brake. They looked at it, did a test ride, agreed and fixed it free of charge. And they did it while I waited which was nice since I stopped on my way home after a ride.
Braxton trouble shot my bike in one afternoon and figure out a problem that two other shops missed.Braxton went above and beyond to get the bike to me the next day. I now have what I call my Dream Machine back. My Electric Trek Rail 7 is a piece of art. I absolutely love this bike.
Thank you Braxton at the Lagun Niguel Shop!!
Glenn
I like the professionalism and friendliness demonstrated by Jax employees. I also like their friendliness and honesty. Anytime I have a question its answered right away. When I need a specific item they conduct the research and find it.
They are great at what they do, And I recommend their services to all.
The employees are really there to help their customers. Other places have higher prices without as much attention to the details
It just feels better there. They are a great place to buy and get things fixed.