I purchased my beach cruiser from Jax over 20 years ago. I brought it in for a maintenance check for the first time. Staff was knowledgeable, figured out and corrected a noise my back tire was making against a part. I was very pleased with the service!!
Jax staff always gives personal attention whenever we go there. Their service department takes time to explain each proposed service, as well as showing your options to keep costs down.
I have also been greeted by the owner several times. He and the staff take time to text or call with updates or any changes to the service.
Came in to get my daughter a new bike, staff was very knowledgeable about options for kids. Helped show the different options and helped fit which one was best for my daughter to use now but also grow into. There was some extra accessories my daughter wanted and they were able to add those on while we waited. When I left the shop the bike was ready to start riding right away.
Staff very friendly and large amount of products available to review.
It was the “Personal touch”. Staff was great. Actually was reason I came back and purchased. Dave great to sync with. Made it comfortable.
Purchasing $…000” for a bicycle is not an everyday thing. So the team made it easier.