I just love everything about Jays. It’s open when convenient, the employees are attentive, they have a great selection of products. The work is done when they say it will be done….and the have their own parking!
The experience here was practically perfect. The only thing that slowed things down was how busy they were. The staff gave great advice on the bicycle and were extremely kind while doing so.
Jay’s Bicycles is a lovely shop with fair prices. Jennifer is kind, patient, and knowledgeable. We tried multiple bikes to find a size that fit me. When the bicycle i wanted wasn’t in store assembled, they happily ordered one and once it was assembled i got a text to stop back and make the purchase. Same price as you would get online or anywhere else, the awesome feel of shopping locally with the great prices people find online, an absolute platinum level attribute this store carries.
As i road around town the last few days i realized things like “oh i need a kit to fix flats and a bump”
stopped in looked over what they had, for the most reasonable competitive price a complete kit with a spare tire assembled onto my bike while we chatted. I got a kickstand today and talked with Rick about what locks he thinks are the best. All around i would rate this store a 13/10. Even if you live 45 minutes to 1 hour away and are an experience cyclist or someone looking to get back into it after a long hiatus - make the trip.
Supporting local businesses in the age of Amazon on Chinese websites has never been easier when the prices are just as good if not EVEN BETTER on some products. Shop at this store.
I had a really good sales experience. The salesperson was very knowledgeable and I felt like I got exactly what I needed. I wasn’t exactly sure what was best for me so I preferred buying at a local store, opposed to online, to get the right bike and accessories for me. You can’t replace convenience with customer service.