I've been very satisfied with the service I have received from my local (West St., Annapolis, MD) location for many years. Would recommend them without hesitation.
The quality of service which informed me of the best recommendations for my car. A pleasant clean atmosphere. The service was done in a timely manner.The employees are professional.
It was quick. Seemed like the communication was pretty good because I spoke with several people while I was there and each one seemed to get info from the other. I went with 9 because my last visit wasn't so smooth but my wife deleted the survey. If all I wanted was an oil change, that would have been ok but they rolled it in, changed the oil and rolled it back out. I wasn't given the normal pre work consulting so I wasn't able to get the cabin filter changed or the fuel treatment. This was a Sunday and they were backed up. They were polite and apologized for the wait tho.
The service technician was great. The mechanics who did the work were incredible, especially the mechanic who installed the front break pads. Well done all around. Thank you.
The rotatiion of my tires though it is not included with list of services offered, Ricci did it with very short time. He can be considered Jiffy Lube company man. Thank you.
I think the Annapolis Jiffy Lube on West Street is the best! The staff are always very friendly and they do great work in a short amount of time. I can only assume that management is doing a great job, too!