I like to go to this location because of the great customer service. Everyone who works there looks very welcoming and friendly. I get all the explanations about my car, never had any pressure or feeling that they are trying to sell the service I don’t need. Service is quick. I can not ask for any better experience.
The managing technician was clear in his explanation of what my vehicle required and why. He was considerate in keeping me informed as my car took awhile due to the services it was receiving. Everyone I spoke with was pleasant and serviced the car well.
This was the most professionally run Jiffy Lube that I have ever been too. The employees were very courteous and very friendly. Yet, they were all business.
Probably the quickest service that I have had also.
I am part of the fleet program. I have my tire pressure requested at 40 and 45 in the Jiffy Lube system. I stopped checking when I leave the other locations because they rarely do that and I have to go home and fill the tires to my requirements. I gave up asking. At this Elkridge location, I didn't mention it and when I left the air pressure was perfect.
I have been to quite a few JL and many times the employees are loud and goofing off.
I will definitely be back to this location.
Great job ladies and gentlemen!