I enjoyed every experience of this from when I drove up and the introduction to the guy discussing my options and recommendations to checking out. The waiting area was clean as well. Thank you! I will always come back.
I went to Jiffy Lube of Glen Burnie, yesterday. I had a "normally pleasant" experience except for one thing. Watching and listening to a particular employee working with customers, especially elderly customers caught my attention. He treated everyone kindly but the three elderly customers present, he treated a little differently. I was so touched at how TJ spoke to and treated these people. I don't know how you handle things at Jiffy Lube but all of your new employees need to shadow TJ. Oh and he needs a raise. We need more TJ's in this world.
When I pulled in they gave me an eta of the service. Coffe was available and magazines available to read though while I was waiting. The staff were quick and to the point with other things my car may need in near-ish future.