I had a great experience at this Jiffy Lube and will definitely be coming back.
The price was a little higher than I initially expected at $140, but the guy at the counter was very helpful and took $21 off, which I really appreciated. That gesture alone went a long way.
The staff was quick and efficient. They were able to get my oil change done almost immediately, and I barely had to wait at all—which I loved. Everything felt well-organized and professional from start to finish.
One nice extra touch was that they vacuumed the inside of my car, which was a pleasant surprise. That’s something my old lube center didn’t do before I moved to Pasadena, and it definitely made the experience feel more complete.
Overall, fast service, friendly staff, and solid customer care. Very happy with this visit and I’ll be returning in the future.
Great experience from start to finish, The team that was working was fast, friendly and efficient. I have a new vehicle with plates from my previous truck. The associate checking me in didn't know how to process he informed his supervisor who immediately provided him assistance! I also had my wheel chair bound daughter with me and she was allowed to stay in vehicle I didn't have to take her out and sit in waiting area. That really made the trip much easier. Everyone was communicating truly a greatbteam