I had an issue where the oil cap was left off thus leading to oil spewing all over my motor. I wasnt happy. I let Justin know and he was the epitome of customer service. Let me vent. Apologized and made it right.
I went in for a possible brake job. Within five minutes, I had a diagnosis and an estimate. My rear brakes were replaced within about an hour. The staff was attentive and courteous, and I couldn't believe how fast the work was completed.
They were very helpful since I hadn't been to a Jiffy Lube for years. I liked their kindness and the fact that they game me the information that I needed.
I dropped the car off, handed a guy the keys, walked across the parking lot for lunch, came back, paid, and drove away. Doesn't get any easier than that.
Employees were welcoming and friendly. I was greeted right away and my car immediately taken back for service. I was out in less than 30 minutes, which was pleasantly surprising!