One thing I personally enjoy is being able to have quick email back-and-forth with Amanda while I'm at work during the day. And naturally, I'm happy with the terms of the mortgages and the fact that they're re-castable.
Amanda is always on top of her game! I appreciate her knowledge & positive attitude. She exceeds our expectations and gets things done on time or early. My clients love working with Amanda as well. It's a win, win!
Amanda Lawrence has worked tirelessly to return correspondence quickly, even late into the night or on weekends. She has been very patient explaining things and making adjustments that have been required so far.
Amanda was very responsive in all communications and making me aware of next steps and potential hurdles along the way.
One outstanding issue is that once my credit check was done, I started getting *dozens* of calls from competing firms trying to get me to refinance my mortgage through them. I suspect that the way the credit check was submitted made it clear this was for a refinance, and the credit agency or other intermediary sold that information to others.
John Adams Mortgage, specifically Amanda, was great to work with. She helped my partner and I early on in the house hunt process zero in on a good price point, and helped us run through several scenario/options we found. Amanda was very quick in getting us our preapproval letter to make an offer, very detailed and prompt in getting us through the application and underwriting, and securing a clear to close for us withtin two weeks of our offer being accepted. Amanda communicated 100% by email, but was always available by phone for more complicated matters.