The folks at John Adams were friendly, informative, courteous about work schedules and kept me updated weekly until the process completed. They were very professional and had answers to all my questions.
Chris did an excellent job explaining and reporting the status of the loan process. Everything during the process was on time or ahead of schedule. He was very prompt in answering questions outside the normal working hours. The total transaction met my expectations and went rather smooth.
Chris was very friendly and forthcoming with any information he had and responded promptly to all of my questions. Jamie was also very helpful with any questions I had and helped make my experience a very positive one.
Chris was a great help from start to finish. I had a challenging refi because of several factors, of my own doing. Not once did he bring any negativity to the table and worked very hard to make this thing happen. He did an awesome job, start to finish.
My entire time working with Chris and his team at John Adams Mortgage was amazing! He by far was able to offer me the best rate compared to the other two companies I had spoken with. Once I decided to use Chris for my mortgage everything moved smoothly and quickly. Chris always told me exactly what I needed to do, and the online system they use is super user friendly. Any questions I had for Chris we answered in less than five minutes which was awesome! His mortgage coordinator Jamie was also great and always kept me up to date on the status of my mortgage. Chris is located in Metro Detroit and I am in Grand Rapids, which at first worried me but the distance did not matter at all, everything was seamless. I would HIGHLY recommend Chris and his team to anyone looking for a home mortgage, especially first time home buyers like me!