Ronya and Vanessa both were patient and understanding throughout the mortgage process during a rough time for me and my family. All in all, alot of paperwork and process but that's what it takes to purchase a home a she and her team (including my realtor, Jill) made it happen. Kudos
The entire process was extremely painless and smooth thanks to the efficiency and professionalism of Ronya Groham and her amazing staff. Ronya was such a pleasure to deal with and always kept us informed of every little detail along the way. If I had a question, she responded almost immediately, no matter what time of the day or night it was. It was truly a pleasure to work with her and I would definitely recommend her to anyone I know who is looking for a new mortgage.
I am a first time home buyer, so I wasn't exactly sure what to expect. Ronya made the entire process so simple. She made sure I understood everything and always made a point to reach out to me so that I was informed of every step of the process. I cannot say enough great things about Ronya. I would highly recommend her to family and friends.
I came to Ronya and Vanessa with a very difficult timeline and high demands for my client. Ronya and her team worked tirelessly on this deal for my buyer so he would get the best loan. This deal would not have happened without both of their hard work and dedication!
You guys kept me updated all the way through the process and helped me with specific issues I was having. I appreciated being able to call Ronya or e-mail Vanessa with issues I was having. Also, I really appreciated how quickly you processed my loan. You said it would be 3 weeks and it was. Overall I'm very pleased with my experience so far at John Adams!
Ronya is top notch with her customer service; answering questions, providing updates, pricing, timeline, closing, and her processor Vanessa is ABSOLUTELY wonderful as well. I am proud to go to closing and hear our mutual clients express their complete satisfaction with Ronya and the entire process.