From start to finish, the John Adams Mortgage team, specifically Toni Thwaites, then along with Shannon Kirtley kept me informed as often as possible making this process very smooth & complete every step of the way. Toni's follow up and attention to thorough detail made what could have been a very stressful situation making it into a calm, understandable & detailed process with 100% transparency of the facts concerning my file and what was needed of me. I have never dealt with such positivity from someone like Ms. Thwaites who made this application process for a new home such a pleasant one for me. Her teams professionalism portrays such strength of their integrity and i therefore hold John Adams Mortgage in the highest regard and will recommend do fond to family, friends and clients without question. Thank you for all that you do!
Toni was very professional, personable and patient throughout the whole process. She demonstrated great knowledge of the process and willingness to help a newbie like myself, without getting frustrated, while sacrificing her own personal time on vacation.
Toni is super at responding to my clients and myself. I am sure glad that she was the loan officer who helped my nervous first time home buyer as I think she is SUPER!
I will always continue to recommend Toni and John Adams Mortgage.