The professionalism from everyone was very comforting and reassuring.
I was working alone due to an ill husband but every time I made a phone call to ask another question, Troy or Shannon or Christina (and others) were patient and understanding and always answered my questions.
I will recommend this company to my friends and family with no hesitation.
Troy and the team made the whole mortgage process simple and easy to understand. They let me know what to expect every step of the way so that I could quickly submit the required documents. They were also quick to process anything requested once received. Troy was easy to contact and quick to respond to any questions I had.
As a Realtor, when I am speaking with clients and recommending a specific lender, the number one aspect that I focus on is service! Service is EVERYTHING. In real estate, things will absolutely go awry. Troy and his team always excel at providing the best service. This specific transaction really required some creative problem solving and without Troy's focus on getting to the closing table, we would certainly still be waiting to close! Thank you Troy and Team!
Troy was tremendously helpful and attentive to all of the intricacies of our situation and requirements, was sympathetic and thoroughly knowledgeable and always responsive
Every interaction with the team was positive and friendly. The process was extremely organized and professional. I appreciated that they were very proactive and got things done e quickly given the short window of time we were working with. I highly recommend this team!