This was my first mortgage and Chad led me through the entire mortgage process with kindness and professionalism. I was well informed and any questions that I had, Chad responded immediately. My experience was extremely positive and I would not use or recommend any other person to handle my financing. I was impressed by how well Chad knew the industry and his ability to get the deal done.
Chad was not just our mortgage processor, he provide financial counsel, guidance, and direction. He worked with us to find the best mortgage to fit our needs and desires. He also walked us through each step of the mortgage process with diligence, professionalism, and kindness. Each time we had a question, he patiently explained the information to us. We would certainly use their services again, and would recommend it to others.
I would always recommend working with Chad because he always takes the time to make sure my wife and I fully understand the sometimes complicated mortgage process.
When we first purchased our house a few years back he spent over a hour walking through every document and explained what it was and why we needed to sign. Customer service like that is the reason why when we bought our first home we worked with Chad and it is the reason why when we decided to refinance we contacted him again.
Mr. Whistler was very helpful throughout the process of me working to secure funding. I found him to be knowledgable, well versed in the industry's terminology. As a first time buyer this was meaningful for me.