I liked the breakdown that was given to us with estimated cost to close and monthly payment based on the home we were choosing. Additionally having direct access to more than one contact for questions made it more efficient.
Communication with Lynne Droope was very easy through either phone calls, text messages or emails. Everything went very smoothly, and she answered all of my questions promptly. I also enjoyed the online portal that I could use to submit and e-sign some of the documents. It really worked well with my busy schedule with work and home with kids activities. Thanks again for all the help, Lynne!
Lynn Droope and Laura Cabot have always made my lending experience amazing. They are true professionals, and move quickly to meet deadlines. I will continue to recommend John Adams to friends and family.
Lynne, presented me with a timeline for my mortgage approval and she stayed on course.
She prepared me for my next step in the process and listed the documents that were required in advance. This took out any stress and anxiety of what's was coming up. Lynne is a true professional and she works fully on my behalf. I will be happy to recommend her to any family and friends.
All the work she put into the estimates while we were looking was very nice. that fact that the payment estimate, and estimated cash for the process was very accurately portrayed. The payment estimate was within a 1-2% range and cash to close was within 3-4%. Acceptable to say the least.
I loved the weekly updates and Lynnette was always very responsive to any of my questions. She even stayed after 5pm on a Friday to ensure I was able to get her my documents so I can close sooner rather than later.
Lynnette was great!!! She is very professional and patient. Additionally, she communicated my mortgage to me every step of the process. I would highly recommend Lynnette and will always return back to her for all of my mortgage needs. Thank you very much!!!