Joe Bigelman with John Adams Mortgage Company Facebook Googlemaps Yelp

   1845 Reviews
70 W. Long Lake
Troy, MI 48098
248-813-4925
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Recent Reviews:


Amazing communication throughout the entire loan process. Goes above and beyond.
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Joe was fantastic to work with, always in direct communication with our clients and available to answer a lot of questions in the first thing I ever
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Efficient, good communication, friendly and respectful.
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Joe was very responsive and knowledgeable. He kept me calm through every step of my home purchase
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Very knowledgeable and friendly! Helped me navigate the situation and got me the best mortgage deal.
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Joe Bigelman and his team were recommended to us and now we see why - they are professional, supportive, creative and knowledgeable. We had a few unexpected twists and turns in our buying journey and they hung with us through it all. In the end, things worked out better than we imagined! We truly appreciate our experience and hope others will find their way to John Adams!
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Efficient service.
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Appropriate level of communication of status and next steps to know we are on track. Questions were answered in a timely manner. Smooth loan approval and closing process.
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Good communication and service. Seamless
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Joe is the best! I appreciate his effort and communication. 10/10
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Great service.
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Excellent communication skills super friendly stafff.
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Troy, MI
Customer service is truly exceptional. Working with Joe and Jamie has been an outstanding experience from start to finish. They responded promptly, often almost immediately, whenever I had questions or needed clarification on any part of the process. Joe is extremely knowledgeable about the industry and offered valuable guidance throughout. Everything he outlined in our initial consultation unfolded exactly as described, which gave me a lot of confidence in the process. We also worked closely with Jamie, who ensured everything stayed on schedule. If any issues came up, she clearly explained how to resolve them and kept the momentum moving forward. Joe and Jamie make an incredible team, and I couldn’t be happier with the level of service they provided.
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I loved his communication, up-front expectations, and responsiveness.
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Joe was so responsive and knowledgeable about the whole process. He was always available to answer any questions. Joe was extremely trustworthy and I have already recommended him to friends.
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They are quick and efficient, but also willing to take the time to explain the procedure and any questions you may have.
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Very easy to work with
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The communication and updates regarding the progress of our loan.
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Joe and his team were very professional and they made the daunting mortgage process seem easy. The team was very proactive in making sure there were no surprises during the mortgage approval process.
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Joe always responds quickly, even after normal work hours! Communication was great, answered all my questions quickly. Pleasure to do business with Joe and his assistant, Emily. I like the variety of short videos that Joe has made to explain the mortgage process (and beyond). I wish great information like that had been available 30 years ago when I was getting my first mortgage. Thanks Joe!
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