This is our second mortgage that Kristen has helped with. She is extremely thorough in her communication and has always provided great rates and options. We would highly recommend working with Kristen and will continue to do so in the future.
Thanks,
[FIRST NAME REMOVED] C
Kristen is absolutely amazing! She provides the best customer service and is super knowledgeable about the refinance process and is always quick to respond to emails. She communicates very well throughout the process and answers any questions we have.
Kristen really went out of her way to make sure I could close before the end of the year. Her willingness to make that deadline was greatly appreciated. As a first-time buyer I also appreciated her patience in explaining the process to me and answering any questions I had.
This is my 4th time using Kristen for either a purchase or refinance. She just plain beats everyone else in every category. Knowledable, responsive, and no BS.
Kristen's professionalism was wonderful. Promptness, availability, and courtesy outstanding.
Kristen reached out peak hours, and off peak hours with updates, disclosures, etc.
I would like to work with Kristen in the future. I represented the buyer.
One draw back was including the seller's agent in the updates, I believe the lender works for the client, not both, and I'd like to update the other agent, just my preference, this keeps the agents in touch during the process. But, in this case, it worked out ok. Some lenders prefer to update both seller/buyer agents.
But, I can see why the lender would like to update the seller's agent as well. Allowing them the courtesy to be included in the process.
Kristen was amazing and incredibly knowledgeable! She was able to answer every question I had and responded to emails, texts, and phone calls very quickly. This is my first time venturing into the housing market and she made things so much easier! She presented me with many options and helped me break them down to see what best fit what I was looking for. Next time I'm looking to buy, I will definitely reach out again!
Kristen was there for us all the time - from the vey start to the finishing point. She has helped us secure a loan with great advice and insight. Now we have our first home!
She is simply the best of the bests. I would highly recommend her. She is a joy to work with.