Kristen was just so personable and professional! She coached us right through! Her communication was tremendous she kept us updated and was always there to answer any question and did so daringly and pleasantly even if she had already bees asked it two times over !
Kristen has been wonderful to work with. I've worked with her on a refinance in 2015, and now a cash out refinance in 2017. She is always professional and amazingly quick and efficient throughout the entire process. She is quick to respond to any emails/questions I send her way. At the beginning of the process she gave an estimated closing date and it was almost exactly the correct timeframe. I greatly appreciate all of the work she does on her end to make the refinance process go as smoothly and as quickly as possible. I would be happy to recommend Kristen to friends or family for her services. Thanks!
Kristen was amazing, she went well out of her way to do everything possible to secure my mortgage. She worked late hours and was very patient and understanding. Anyone would be lucky to have her work for them!
They were very knowledgeable with any questions asked.
Very patient when it came time to getting paperwork signed and submitted - understood that people have jobs.
Sent reminders and updates as different due dates were approaching.
Let you know right away if a document wasn't correct so you could redo it.
Plus the gift card for doing a "second" look at a mortgage is always a bonus - I do feel like this should be advertised better.