Randy was a great help. He was always very careful on explaining all the information with high detail. It didn't matter if he has to repeat it 2, 3 or 5 times, he always did and make sure I understand. Randy is a very customer focus oriented, he makes you feel like you are a team on this process and that provides a lot of confidence. He was always in time with the documents I had to present or sign and explained me all the possible scenarios in the process. I never expected to find such a nice person like Randy to handle this important step in our lives. He provided confidence, and that's extremely difficult to find.
Everything, Randy's dedication, due diligence, attention to detail and ability to connect on personal level with the clients is unmatched. Not to mention the fact that he's in the office makes communication much easier which in turn makes the process smoother for the clients.
Randy is very thorough and stays current or anticipates any possible issue that may occur in the progress of the file. He's easy to work with and we're lucky to have him in our office. He did a great job with my daughter's purchase of her new home.
Randy went above and beyond for a very demanding client. He excelled at service and went above and beyond in getting this loan and deal to the closing table even giving the client his personal cell number. He did an excellent job all the way thru and even came to closijg to make sure it all went smoothly. Highly recommend Randy!