Purchased a lovely Trek bike after a few months deliberating which one to have. Paid for the bike and agreed to collect it a week later. Due to the excitement I had forgotten to ask for a few other items that I needed. Rang the shop and they fitted said items as requested. Came in on the following Saturday, paid for the extras, had a talk with Simon about the bike and road away. Great customer service. Thank you. [FIRST NAME REMOVED].
I found the shop assistant was very knowledgeable about bicycles and various products/attachments required for a full experience of cycling needs, so very helpful and attentive too.