This company was a nightmare! First i did not receive the email confirmation i was told would come the night I confirmed the work. I scheduled a 3;30 pickup. I am a teacher and started getting phone calls at 2;30 while I was teaching (11 to be exact). Then on the way home I got more calls asking "where I was and who was going to pay". I told the the caller I was less than 10 minutes away. When I arrived at 3:22 the the driver and 2 helpers glared at me like I was a piece of $^it! I gave them the agreed upon amount. When I received the emailed receipt it did not reflect what I paid the driver. Rude and obnoxious company, I would not recommend this company.
I went online prior to booking the appointment. I knew what I needed to get rid of and looked all over for pricing. It was either based on items or volume. I had 2 tvs, dehumidifier, among other things. When the guys got there they told us that it was extra for those items. I don't remember reading this and felt that it was very misleading.
I was able to quickly get a quote, and book the removal of my item. The staff were all friendly, the team arrived on time, took only moments to remove my item, and my receipt was in my e-mail inbox by the time I arrived back at my desk.
Less than 24 hours from start to finish!