I really appreciated that your workers call twenty to fifteen minutes before they arrive so that you can be prepared for them. Also the workers Chris, and Josh were very personable and professional when giving the removal estimate, and during removal itself. I would gladly refer friends and family to use Junk King for their "junk" removal needs. My service was quick, comprehensive and all around the best experience I've had with a junk removal service.
The gentleman (believe his name was Chris) who came to give us an estimate said it would be 1/2 truck and cost us $418. When your crew came out, they said it would be the a full truck. The gentleman who gave the estimate said he would email the estimate to us (but never did). So when the movers came, we had no estimate to refer to and ended up having to negotiate on the spot.
Let me make sure I'm clear, the movers were great. It was the gentleman who gave us the estimate who 1) gave an inaccurate estimate 2) didn't follow through in sending us the estimate via email and in turn 3) created an uncomfortable situation with the movers when it wasn't even their fault.
The movers agreed to meet 1/2 way on cost (so they charged us for 3/4 truck at $550 (and we received a $30 discount for booking online). I agreed to a $418 1/2 truck estmate originally which is why I booked your company and ended up paying $100+ more. Not happy.
No need to be disappointed. All was great, the guys were communicative about time to arrive and very efficient. It's just a very expensive way to let go of unneeded items. We had a discount from online booking and they took another shave off the quote for me too, which made me able to tip them... but it's not a service (Junk King or any similar) that I'll jump up and down to recommend unless a person is in dire need- as we were.
It was quick and very easy and very affordable. I will certainly recommend your company if circumstance arrives. I tried to donate, but that wasn't successful. Giving a designated time of arrival and the quick call to say they were on their way was great too. I didn't have to stay home and wait all day. Thanks, again.