All interactions with the company were very easy and comforting. The men that came to do the removal worked quickly and efficiently. They were understanding of my situation and offered their condolenses. I am very pleased that I chose junk Kong’s.
There was some confusion about the job when the people who showed up to do the work were not the same people who provided the estimate. So they did not have the proper equipment, and a second visit, later, visit was required. A job that was scheduled for an 8:00 - 10:00 am window wasn't completed until 1:00pm. I've had worse experiences with contractors, to be sure, but I appreciate precision, which is why I request the first job of the day.
Local company, guys were courteous and on time. Called ahead to see if could come early which actually worked out better for me as well so that was great. Also like the fact that the company tries to re-use/recycle things rather than just taking it to the landfill. We always try to donate first but I've been amazed at what little blemishes or colors can be unacceptable. So hopefully they found a good home for our desk that just didn't work in for my needs anymore. Price was as I expected considering other junk removal companies out there.