Here are my observations:
1. Backing up truck with no ground observer.
2. Workers are unprotected- no eyes or respiratory mask. No long sleeves to protect reaction caused by insulation/or other contaminants.
3. Added customer service benefit would be to clean up (vacuum or sweep) area.
4. Remove doors for easier access.
By in large the crew that serviced me were pleasant, courteous and worked nonstop until job was finished.
Appointments readily available and truck arrives on time. I like the call ahead of time and the guys are friendly and efficient.
I am a frequent customer and I did not feel that the pricing was as favorable as in the past.