The men that came were very nice. Old TVs are hard to get rid of I do understand and I believe every body has to make a profit. We usually dump our trash ourselves, but some things are beyond us anymore. I like the fact that they will recycle anything they can.
I received an initial confirmation of my appointment that was the correct time. Then several days later, another confirmation with a slightly different time, that I didn't catch since I thought it was just a second confirmation. This caused a bit of confusing for the drivers, and me. Wasn't a big deal, but something to fix.
The crew was great, though I did worry about the one guy who carried my very very heavy old TV out by himself. He almost killed himself.