Gotta say your guys came, I showed them the items I wanted gone. They estimated the amount of space it would take in the truck and gave me the cost. It was really that simple. The guys took the stuff out and broke down things that needed dismantling and loaded the truck. Fast, easy and pleasant.
There was no disappointment in execution but the pricing was expensive and a bit arbitrary. I should be clear by what I mean about arbitrary...It's clear that you charge by the truck load. What I would argue is the amount of trucks needed for the job (that is what is arbitrary)
I question how many trucks are needed for a king size mattress and a box spring. What would you have thought? I know the mattress was a full king sized mattress but the box springs were two twins pushed together (box spring was two twins so the real bulk was the mattress). Mattress initially came home with me in a SUV....
So I guess by be more transparent on how you decide how many truck loads are needed.