I was able to schedule a pick up service of our old mattress the day after our new one arrived. The guys who came were very friendly and efficient and were on time (early even). It was nice to have Saturday pick up service option, I was worried I was going to be stuck with a mattress in our living room until Monday when someone would be open to pick it up but Junk King was not only open, they were available to be scheduled painlessly online Friday night right from my cell phone...so easy and what a relief.
Online booking was a breeze. The crew was running ahead of schedule and called to see if they could come early.
Kenny and Garth were very thorough and did an exceptional job. Since they got to arrive early, were finished before my scheduled time.
Very impressed with Kenny and Lonnie. They were on time, provided us an "on the spot" estimate, then completed the job professionally. We would recommend Junk King to everyone and would definitely use their service again!! Thanks for Great Sevice!!!
Good phone service with your phone representative. I was glad the company could book my job right away.
I appreciated the crew being on time.
Even though I didn't fully book on line, one collector agreed to give me the $30 on-line-booking discount. That made the shared $25 tip I gave possible.
I was hoping my total bill for an hour would be more like $450.00, because $550.00 before the tip is a lot of money (in my book, maybe not someone else) for me to pay for an hour's worth of service.
The two collectors did a great job, considering all the heavy bags of yard trash I had.
How to improve: I just don't want to be rushed and reminded twice (by one collector) that "we have other work to do." Please don't remind me twice, as it made me feel that my service was secondary...like my appointment didn't count as the rest of the collections do! (I did say something the second time he said that.)
Otherwise, the two men did a lot of heavy loading and in only an hour!