I appreciate the professionalism of the Junk King staff. They arrive on time, work fast, and they're very patient with client's questions. I was so thankful they respected my personal belongings while during their job. I was blessed to use Junk King services and will recommend them to family and friends.
They called before arrival and were here within the given window. The "junk" was assessed and I was given a very reasonable price quote. The men loaded quickly and swept out the garage afterwards. They were very friendly and professional. I would recommend Junk King to anyone needing such a service.
Manager called me and rescheduled twice due to issues at their end. Showed up second time unable to pick up my items, stating their truck was full - after I rearranged my schedule to accommodate THEIR needs.
I wouldn't recommend them for these reasons. Employees were friendly & worked quickly, the schedule mishaps were not their fault.
My junk consisted of at least five wheelbarrows full of rocks and a large water container for an outdoor fountain. It could not be removed using a wheelbarrow because I had only a 22" wide access to my backyard. The guys lugged this very heavy junk out in many bucketsful. They were very nice about it. I am sure it was a much more difficult job than they had planned on. They were real troopers.
I scheduled for a Saturday and the guys told me they couldn't do my job because I had a full truck load and they had other jobs to do. I had to reschedule for another day and so I wasted my Saturday morning driving to the location and waiting for them. I then I had to come back another day. You need to upgrade your online system so that people can tell you what kinds of items they have.